Effective Performance Management

Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. But rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactorily manner.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

  • Define performance management.
  • Understand how performance management works and the tools to make it work.
  • Learn the three phases of performance management and how to assess it.
  • Discuss effective goal-setting.
  • Learn how to give feedback on performance management.
  • Identify Kolb’s Learning Cycle.
  • Recognize the importance of motivation.
  • Develop a performance journal and performance plan.

The Basics (I)

  • What is Performance Management?
  • How Does Performance Management Work?
  • Tools
  • Case Study
  • Assessment

The Basics (II)

  • Three Phase Process
  • Assessments
  • Performance Reviews
  • Case Study
  • Assessment

Goal Setting

  • SMART Goal Setting
  • Specific Goals
  • Measurable Goals
  • Attainable Goals
  • Realistic Goals
  • Timely Goals
  • Monitoring Results
  • Case Study
  • Assessment

Establishing Performance Goals

  • Strategic Planning
  • Job Analysis
  • Setting Goals
  • Motivation
  • Case Study
  • Assessment

360 Degree Feedback

  • What is 360 Degree Feedback?
  • Vs. Traditional Performance Reviews
  • The Components
  • Case Study
  • Assessment

Competency Assessments

  • Competency Assessment Defined
  • Implementation
  • Final Destination
  • Case Study
  • Assessment
  • Kolb’s Learning Cycle
  • Experience
  • Observation
  • Conceptualization
  • Experimentation
  • Case Study
  • Assessment

Motivation

  • Key Factors
  • The Motivation Organization
  • Identifying Personal Motivators
  • Evaluating and Adapting
  • Case Study
  • Assessment

The Performance Journal

  • Record Goals and Accomplishments
  • Linking with Your Employees or Managers
  • Implementing a Performance Coach
  • Keeping Track
  • Case Study
  • Assessment
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