High Performance Teams (Remote Workforce)

Course Description:

In today’s business world, it is imperative to push the envelope on ways to increase productivity, without letting your product suffer. Assembling a high performance team of well-trained remote employees is another way you can increase productivity while maintaining quality. A high performance team can be used in many areas of a company. The tasks for the team could be as simple as sending out a high volume of mailers, or as extensive as creating a new software to help with cancer research. What would you accomplish with a high performance team?

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

  • Define high performance teams.
  • Define remote workforce.
  • Understand the characteristics of a high performance team.
  • Understand how to create teamwork.
  • Understand the importance of communication.
  • Understand how to train your high performance team of remote employees.
  • Learn how to manage a high performance team.
  • Learn the techniques of an effective team meeting.

Remote Workforce

  • What is a Remote Workforce?
  • Types of Remote Workforce
  • Benefits of a Remote Workforce
  • Materials for Remote Workforce
  • Case Study
  • Assessment

High Performance Teams

  • What is a High Performance Team?
  • Benefits of High Performance Teams
  • Leadership for High Performance Team
  • Understanding Team Dynamics
  • Case Study
  • Assessment

Characteristics of High Performance Teams

  • Excellent Communication
  • Goal-Oriented
  • Flexibility
  • Committed
  • Case Study
  • Assessment

How to Create Teamwork

  • Identify Group & Individual Responsibilities
  • Give Permission to Take Action
  • Build Relationships between Team Members and Management
  • Give Feedback
  • Case Study
  • Assessment

Types of Communication

  • Virtual Team Meetings
  • Telephone Conferences
  • Email Communication
  • Intranet, Web-page, and Social Media Communication
  • Case Study
  • Assessment

Training Your Team

  • Telecommute Training
  • Web-based Training
  • Peer to Peer Training
  • Training Assessment and Retraining
  • Case Study
  • Assessment

Managing the Team

  • Tracking Team Performance
  • Counseling Employees
  • Positive Recognition for Employees
  • Training Never Stops!
  • Case Study
  • Assessment

Effective Team Meeting How-to

  • Have a Clear Agenda
  • Use Screen Shots or References
  • Create a Safe Place
  • Team Meeting Don’ts
  • Case Study
  • Assessment

Keep Happy and Motivated High Performance Team

  • Watch for Signs of Conflict or Unhappiness
  • Employee Feedback and Concerns
  • Give Opportunities for Additional Education
  • Impart Opportunities for Career Growth
  • Case Study
  • Assessment
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