Human Resources Management Skills

Course Description:

As companies modify priorities and operations, human resources functions can move from a dedicated HR role, to that of the manager. Whether the majority of those important functions stays within HR at your organization, or is your responsibility as a manager, it is important that managers understand how much of their role is really about their people, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. By the end of this course, you will be able to:

  • Describe the implications of different aspects of Human Resource Management on their daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Human Resources Today

  • What is Human Resources Today?
  • Key Factors Influencing Human Resources Today
  • Growth in Human Resource Management
  • Case Study
  • Assessment

Recruiting and Interviewing

  • The Job Selection Process
  • Interviewing Fairly
  • The Best Way to Interview
  • Case Study
  • Assessment

Retention and Orientation

  • Getting Off on the Right Track
  • Creating an Engaging Program
  • Using an Orientation Checklist
  • Case Study
  • Assessment

Following Up With New Employees

  • Checking In
  • Following Up
  • Designing the Follow-Up Schedule
  • Case Study
  • Assessment

Workplace Health & Safety

  • Understanding Your Role and Responsibilities
  • Understanding Local and Industry Specific Rules
  • Training for Managers
  • Case Study
  • Assessment

Workplace Bullying, Harassment, and Violence

  • Definitions
  • Costs to the Organization
  • The Manager’s Role
  • An Employer’s Responsibility
  • Case Study
  • Assessment

Workplace Wellness

  • Wellness Behaviors
  • Wellness Trends
  • The Case for Wellness
  • Case Study
  • Assessment

Providing Feedback to Employees

  • Feedback Model
  • The Feedback Sandwich
  • Encouraging Growth and Development
  • Case Study
  • Assessment

Disciplining Employees

  • The General Discipline Process
  • The Progressive Discipline Process
  • Having Discipline Meetings
  • Following Up
  • Case Study
  • Assessment
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