Mastering Employee Motivation

Course Description:

Employee Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best, but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent. There is therefore a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce. This manual is designed to show participants the way to get the best out of a confident, motivated set of employees, and to show them how to motivate that group.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. By the end of this course, you will learn about:

  • Defining motivation, an employer’s role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying methods of Employee Motivation
  • Describing the theories which pertain to Employee Motivation – with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation.
  • Setting clear and defined goals.
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward.

A Psychological Approach

  • Herzberg’s Theory of Motivation
  • Maslow’s Hierarchy of Needs
  • The Two Models and Motivation
  • Case Study
  • Assessment

Object-Oriented Theory

  • The Carrot
  • The Whip
  • The Plant
  • Case Study
  • Assessment

Using Reinforcement Theory

  • A History of Reinforcement Theory
  • Behavior Modification in Four Steps
  • Appropriate Uses in the Workplace
  • Case Study
  • Assessment

Using Expectancy Theory

  • A History of Expectancy Theory
  • Understanding the Three Factors
  • Using the Three Factors to Motivate in the Workplace
  • Case Study
  • Assessment

Personality’s Role in Motivation

  • Identifying Your Personality Type
  • Identifying Others’ Personality Type
  • Motivators by Personality Type
  • Case Study
  • Assessment

Setting Goals

  • Goals and Motivation
  • Setting SMART Goal
  • Evaluating and Adapting
  • Case Study
  • Assessment

A Personal Toolbox

  • Building Your Own Motivational Plan
  • Encouraging Growth and Development
  • Getting Others to See the Glass Half-Full
  • Case Study
  • Assessment

Motivation on the Job

  • The Key Factors
  • Creating a Motivational Organization
  • Creating a Motivational Job
  • Case Study
  • Assessment

Addressing Specific Morale Issues

  • Dealing with Individual Morale Problems
  • Addressing Team Morale
  • What to Do When the Whole Company is De-Motivated
  • Case Study
  • Assessment
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