Office Politics For Managers

Course Description:

Office politics, or work politics, are the strategies and procedures that employees use to function and advance in a work setting. It is important for managers to learn and understand the office environment and the employees that make it tick. Since the manager interacts with several aspects of the workplace, one should learn how to effectively work with colleagues, supervisors, and upper management in order to help keep the department functioning as a whole.

To effectively deal with office politics, you must first accept the reality that they exist in every environment. Once accepted, the manager can learn the different ways to successfully manage employees as well as build the support they need to grow. By the end of this course, you should be able to:

  • Understand the purpose and benefits of office politics.
  • Set boundaries and ground rules for new employees.
  • Learn to interact and influence among colleagues.
  • Learn how to manage various personality types in the office.
  • Determine how to gain support and effectively network.
  • Recognize how you are a part of a group and how you function.

New Hires

  • Company Core Values
  • Building Relationships
  • Encourage Respect
  • Setting Ground Rules
  • Case Study
  • Assessment

It’s About Interacting and Influencing

  • Dealing with Different Personalities
  • Build a Culture of Collaboration
  • Be Nice to Everyone (Not Just Those Who Can Help You)
  • Be a Team Player
  • Case Study
  • Assessment

Dealing with Rumors, Gossip, and Half – Truths

  • Its Effects on Morale
  • Reinforce the Truth with Facts
  • Do Not Participate
  • Deal With it Swiftly
  • Case Study
  • Assessment

Office Personalities (I)

  • Complainer
  • Gossiper
  • Bully
  • Negative Ned / Nancy
  • Case Study
  • Assessment

Office Personalities (II)

  • Information Keeper
  • Know-It-All
  • The Apple – Polisher
  • Nosey Neighbor
  • Case Study
  • Assessment

Getting Support for Your Projects

  • Gain Trust Through Honesty
  • Be Assertive
  • Blow Your Own Horn
  • Make Allies
  • Case Study
  • Assessment

Conflict Resolution

  • The Importance of Forgiveness
  • Neutralizing Emotions
  • The Benefits of a Resolution
  • The Agreement Frame
  • Case Study
  • Assessment

Ethics

  • Benefits of an Ethical Environment
  • Lead by Example
  • Ensuring Ethical Behavior
  • Addressing Unethical Behavior
  • Case Study
  • Assessment

You Are Not an Island

  • Never Burn a Bridge
  • Take the High Road
  • Trust is a Two-Way Street
  • Don’t Hide in Your Office
  • Case Study
  • Assessment
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