Social intelligence can seem like a complicated term and can make many of us feel nervous. But social intelligence is something we deal with every day and it can help us navigate better experiences from our social environment. Whether we’re at home or at work, knowing how to be more aware of ourselves and our surroundings can help us make the best out of any social situation!
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:
- Be aware of our own behaviors
- Learn to be empathetic with others
- Know tools for active listening
- Effectively communicate interpersonally
- Recognize various social cues
- Determine appropriate conversation topics
- Know various forms of body language
Increase Your Self Awareness
- Remove or Limit Self-Deception
- Ask For Feedback
- Be Open to Change
- Reflect On Your Actions
- Case Study
- Assessment
The Keys to Empathy
- Listening and Paying Attention
- Don’t Judge
- Shift Your View
- Don’t Show Fake Emotions
- Case Study
- Assessment
Active Listening
- Attunement
- Don’t Jump to Conclusions
- Shift Your Focus
- Don’t Discount Feelings
- Case Study
- Assessment
Insight on Behavior
- Perception
- Facts vs. Emotions
- Online Communication
- Listen and Watch More
- Case Study
- Assessment
Communication
- Give Respect and Trust
- Be Consistent
- Always Keep Your Cool
- Observing Body Language
- Case Study
- Assessment
Social Cues (I)
- Recognize Social Situations
- The Eyes Have It
- Non-Verbal Cues
- Verbal Cues
- Case Study
- Assessment
Social Cues (II)
- Spectrum of Cues
- Review and Reflect
- Being Adaptable and Flexible
- Personal Space
- Case Study
- Assessment
Conversation Skills
- Current Events
- Conversation Topics
- Cues to Watch For
- Give People Your Attention
- Case Study
- Assessment
Body Language
- Be Aware of Your Movements
- It’s Not What You Say – It’s How You Say It
- Open vs. Closed Body Language
- Communicate with Power
- Case Study
- Assessment
