Teamwork and Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. This course will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this course, you should be able to:

  • Describe the concept of a team, and its factors for success
  • Explain the four phases of the Tuckman team development model and define their characteristics
  • List the three types of teams
  • Describe actions to take as a leader – and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
  • Discuss the uses, benefits and disadvantages of various team-building activities
  • Describe several team-building activities that you can use, and in what settings
  • Follow strategies for setting and leading team meetings
  • Detail problem-solving strategies using the Six Thinking Hats model — and one consensus-building approach to solving team problems
  • List actions to do — and those to avoid — when encouraging teamwork

Defining Success

  • What is a Team?
  • An Overview of Tuckman and Jensen’s Four-Phase Model
  • Case Study
  • Assessment

Types of Teams

  • The Traditional Team
  • Self-Directed Teams
  • E-Teams
  • Case Study
  • Assessment

The First Stage of Team Development – Forming

  • Hallmarks of This Stage
  • What to Do As a Leader
  • What to Do As a Follower
  • Case Study
  • Assessment

The Second Stage of Team Development – Storming

  • The Hallmarks of This Stage
  • What to Do As a Leader
  • What to Do As a Follower
  • Case Study
  • Assessment

The Third Stage of Team Development – Norming

  • The Hallmarks of This Stage
  • What to Do As a Leader
  • What to Do As a Follower
  • Case Study
  • Assessment

The Fourth Stage of Team Development – Performing

  • Hallmarks of this Stage
  • What to Do As a Leader
  • What to Do As a Follower
  • Case Study
  • Assessment

Team Building Activities

  • The Benefits and Disadvantages
  • Team-Building Activities That Won’t Make People Cringe
  • Choosing a Location for Team-Building
  • Case Study
  • Assessment

Making the Most of Team Meetings

  • Setting the Time and the Place
  • Trying the 50-Minute Meeting
  • Using Celebrations of All Sizes
  • Case Study
  • Assessment

Solving Problems as a Team

  • The Six Thinking Hats
  • Encouraging Brainstorming
  • Building Consensus
  • Case Study
  • Assessment
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